Resort Info

  • Check In 4:00 pm
  • Check Out 10:00 am
  • Smoking: Non Smoking
  • Parking: Free
  • Pets are not permitted. This is strictly enforced, with the exception of working Service Animals as defined by the ADA. Certified Support and Therapy Animals are not allowed.
  • Hotel Policies
 

Check In/Out

24 Hour Reception

All Guest Rooms are Non-Smoking. Please note that every attempt will be made to accommodate requests for suite location and early arrivals; however, these requests are based on availability and occupancy. Unfortunately, the resort is unable to guarantee room location. Minimum age requirement for check-in is 21 years of age. Pets are not permitted and this policy is strictly enforced with the exception of Service Animals.

  • Front Desk 24 Hour
  • Check in time: 4 pm
  • Check out time: 10 am
  • Express check out is available.

Owners must notify front desk reception if an alternate guest will occupy their accommodation.

When Checking In: - Hotel Guests and Exchange Reservations: A photo identification, credit card for $200 security deposit and a nightly $20.95 plus a $2 city tax fee will be required (cash is not an acceptable form of deposit). Guests will be required to provide vehicle information (including license plate information) at check-in.  Please have this information ready so the Front Desk agent may efficiently assist you.

Resort Fee includes WiFi, business center, indoor pool, racquetball, tennis, and boarding pass printing.

Owner Weeks and Member Points Booking: Photo identification and a form of payment will need to be provided at check-in. Resort fees* will be waived when staying on your owner week or member point reservations.

A resort fee of $20.95 plus tax per night will be added to the reservation if the owner or member of THE Club® is checking in on a rental reservation.

Management

  • Resort Manager: Kevin Johnson
  • Number of Floors: Two floors in the majority of the unit buildings
  • Number of Rooms: 845
  • Highlights: The Manor House is listed on the national and state registries of historic properties (circa 1735).
  • Concierge Email: WmsbgRentals@diamondresorts.com
  • Resort Email: Hotel.Reservations@diamondresorts.com
  • Reservations: 1.800.438.2929 (US) | +44 (0) 800 358 6991 (EU)
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